Refund policy
30-Day Satisfaction Guarantee
Every AYA order is backed by a 30-day satisfaction guarantee. If you don't feel a calmer, easier wind-down within 30 days of delivery, email us and we'll refund your first bottle. No forms. No hoops. No "send back the empty jar."
How to request a refund
Email support@ayadaily.com within 30 days of your delivery date. Include your order number and a brief note about your experience. We'll process your refund within 3–5 business days back to your original payment method.
What's covered
- First bottle, any reason, within 30 days of delivery
- Damaged or defective products — full refund or replacement
- Wrong item received — full refund or replacement
What's not covered
- Refund requests submitted after 30 days of delivery
- Second or third bottle purchases (multi-bottle orders are refunded on the first bottle only)
- Orders with fraudulent chargeback history
Damaged or lost orders
If your order arrived damaged or hasn't arrived within the estimated delivery window, email us at support@ayadaily.com with your order number. We'll resolve it.